We’ve put together answers to some of the most commonly asked questions about our products and services. If you don’t see the information you need, feel free to contact us on +44 0800 009 6633 or email us at sales@hughespowerstore.co.uk. We’re happy to help!
What are your delivery rates? Do you offer free delivery?
Yes, we offer free delivery on all orders within mainland UK.
Are Hughes Power Store products new?
Yes, everything sold on our website is brand-new, unless explicitly stated otherwise on the product page.
Do you charge VAT on purchases?
Yes, all our prices include VAT where applicable. A VAT invoice is available upon request.
What is your returns policy?
We accept returns within 30 days of delivery for most items. Please visit our Returns Policy page for more details on eligibility and instructions.
My order was damaged in transit. What should I do?
We’re sorry this happened. If your item arrives damaged, contact us immediately.
I received the wrong item. What should I do?
We apologise for the mix-up! Contact us, and we’ll arrange for the correct item to be sent out to you as soon as possible.
Is Hughes Power Store an authorised dealer?
Yes, Hughes Power Store is an authorised online retailer for all of the brands and products featured on our websitesite.
I have a question that’s not listed here.
No problem! Call us at +44 0800 009 6633, email us at Sales@hughespowerstore.co.uk, or use our live chat feature.